Terms & Conditions

Wholesale Customers

What is your minimum order?
The minimum order value is $150 to all wholesale orders.
 
When am I expected to pay for my order?
A pro-forma invoice will be issued when your order is placed and payment can then be made. Please note order will not proceed until payment is received.
 
How can I pay for my order?
Payment methods are direct deposit into the nominated Oscar Blue bank account provided on your pro-forma invoice or by Paypal.
 
Do I have to pay for delivery?
Delivery charges are based on the size and weight of your order  and are sent via Australia Post.
 
How do I order.
You are welcome to order online. if you do not currently have a login and password fill out the form at this link and you will be issued with a login and password within approximately 1 business day. Alternatively, you are also welcome to email sales@oscarblue.com.au, or by phone on 03 5975 0803 during business hours 9am to 5pm.
Your online order will be confirmed via email.
 
When can I expect my delivery?
Delivery is approximately 5 business days from order placed or from date of receipt of payment by for pro-forma customers.  If further delays are expected you will be notified by our customer service team.
 
Prices
All prices are noted in Australian Dollars.  
Prices do not include applicable overseas duty charges and customs charges for international shipments.
All pricing is subject to change without notice. For all prices, products and offers, Oscar Blue reserves the right to make adjustments due to changing market conditions, product discontinuation, manufacturer price changes, errors in advertisements and other extenuating circumstances.
 
Out of Stock
 
It is possible that a product you order will not be in stock. If this happens we will notify you via email within a week and give you the choice of putting the product on back order or a refund will be issued. A product placed on back order will be delayed and we will discuss the timeframe with you.